Skip to main content

Privacy Statement

In affiliation with the Ohio Department of Higher Education, ITHAKA S+R is collecting personal information on behalf of the institutions participating in the Ohio College Comeback Compact. This privacy statement describes how ITHAKA S+R collects and uses the personal information you provide. For more information on ITHAKA S+R’s role in handling your information as a third-party contractor, please consult the relevant section of ITHAKA’s privacy policy (”ITHAKA Privacy Policy”).

Eligibility Information

If you choose to submit information through the “Are you eligible?” page of this website, we will collect your name, email address, phone number, and the month and year of your birth (“Eligibility Information”). ITHAKA S+R will only retain the Eligibility Information as long as needed to determine your eligibility to participate in the Ohio College Comeback Compact. If you are eligible, ITHAKA S+R will then share the provided information with the relevant Compact institutions. After either sharing the Eligibility Information or informing you that you are not eligible for participation, Ithaka S+R will delete the Eligibility Information from its systems and this Privacy Statement will no longer apply. If you have been determined eligible, the ongoing retention of the Eligibility Information by the relevant Compact Institution or further collection or sharing of personal information by that Compact Institution will be subject to the Compact Institution’s privacy terms or policies (as stated in the ITHAKA Privacy Policy).

Contact Us Information

If you choose to submit information through the “Contact Us” page of this website, we will collect your name, email address, and other information you may choose to share with ITHAKA (“Contact Information”). We may use the information you provide to respond to your requests, comments, and questions about the Ohio College Comeback Compact and ITHAKA S+R’s work in the area of student stranded credits. We will retain the information you provide for as long as it is needed to respond to you or otherwise fulfill the purpose for which it was collected.

Additional Information

We also collect certain non-personal information such as the name and location of educational institutions or organizations with which you are associated, and your answers to the eligibility screening questions.


ITHAKA runs cookies needed for the website to function. They are usually set in response to actions made by you and may be set by us or by third-party providers whose services we have added to our pages. You can set your browser to block or alert you about these cookies, but some parts of our site will not work as a result.

ITHAKA also employs Google Analytics cookies to count visits and traffic sources as well as see how users interact with the site so we can measure and improve the performance of our site. All information these cookies collect is aggregated and, therefore, anonymous. You may exercise Google Analytics opt-out across websites you visit at If you do not allow these cookies in this way, we will not know when you have visited our site, and will not be able to monitor their performance.


ITHAKA does not knowingly collect personal information from anyone under the age of 16. If it is discovered that we have collected personal information from someone under 16 we promptly will delete that information.

Opting Out

By submitting information to this website, you consent to the collection and use, in accordance with this statement, of the information you provide to us. We will remove you and your personal information from our records or refrain from using your personal information in connection with certain services on request if you contact us with your request at

Notification of Changes

We may update this privacy statement to reflect changes to our information practices. If we make any change in how we use your Contact Information we will notify you using the email address you provided. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any inquiries about this privacy statement or its implementation, you may contact us at